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Saffron Building Society: Savings reviews

4.84
Based on 7,232 reviews, last reviewed 28th Aug 2026
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

On-line Banking . Telephone conversation with Saffron staff is just great. It’s a bonus to speak to someone in this country. Today it was Cassie Jones, delightful, hel... Read more Reviewed on: 28th August 2026
Jeffrey L's avatar
Jeffrey L

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7232)

Savings Review

4
Friendly, helpful Reviewed on: 25th April 2022

Savings Review

5
I was guided to setting up On line acct. unfortunately I could not get past the security questions kept telling me to enter a valid answer. I thought the answer I gave was a valid one. Kept going round in circles. Not sure I will bother. Reviewed on: 25th April 2022

Savings Review

5
Staff have been very friendly and helpful in your Colchester branch. Only reason we don't use the branch more often is that we live in Ipswich, and had used the Saffron to save our money whilst there was a gap between us owning houses. Reviewed on: 20th April 2022

Savings Review

4
Face to face customer service is always good, but correspondence offer seems below the standard I would expect e.g. the envelopes are hand written which doesn't lock very professional and the envelopes are sealed with selotape. Reviewed on: 19th April 2022

Savings Review

5
The personable and friendly assistants (I spoke to several) all questions answered with good knowledge of your products. Reviewed on: 19th April 2022

Savings Review

5
Very quick phone customer service. The forms for opening child saver accounts could be made more realistic and less confusing. i.e. It's quite hard to get an official document with a 1 month year old name and address. Reviewed on: 19th April 2022

Savings Review

5
Quick, knowledgeable efficient, friendly Reviewed on: 19th April 2022

Savings Review

5
Answered all queries, very polite and helpful Reviewed on: 12th April 2022

Savings Review

5
Being able to speak to a real person on the phone Reviewed on: 12th April 2022

Savings Review

5
My ISA certificate did not have the interest rate printed on it. As it was a 2year ISA it would have been good to have this noted. Reviewed on: 11th April 2022

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