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Saffron Building Society: Savings reviews

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4.47
Based on 3,468 reviews, last reviewed 31st Oct 2024
100% increase in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent Customer service at Colchester Fantastic customer service at Colchester Reviewed on: 31st October 2024
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Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024
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Mel L
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3468)

Savings Review

5
None! Please see my comment above Reviewed on: 22nd December 2020
Saffron Member's avatar
Saffron Member

Savings Review

1
I liked the fact that it was easy to get through on the phone, and the staff were very helpful. Your online system needs to be improved, as I cannot access my account due to System errors. Reviewed on: 22nd December 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
Nothing to improve as the problems were beyond your control. Reviewed on: 22nd December 2020
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Saffron Member

Savings Review

5
Pleasant and very helpful Reviewed on: 22nd December 2020
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Saffron Member

Savings Review

5
Better info from website when opening account Reviewed on: 22nd December 2020
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Saffron Member

Savings Review

5
Professional but could offer more product Reviewed on: 22nd December 2020
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Saffron Member

Savings Review

4
Had trouble receiving user I d for new account. Finally delivered by Royal mail. Reviewed on: 15th December 2020
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Saffron Member

Savings Review

2
LIkes: 1. Its a proper building society. 2. Interest rates not so bad as other accounts. Dislikes: 1. . Online account opening procedure is not fit for purpose. 2. I'd explain in full but 240 characters is not enough space. Reviewed on: 15th December 2020
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Saffron Member

Savings Review

4
Nothing could be improved very satisfied Reviewed on: 14th December 2020
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Saffron Member

Savings Review

3
Your staff are pleasant and polite but I am now waiting for £100 to be returned that never got into my account. I didn't need the hassle of that! (Paul Chamberlain) Reviewed on: 14th December 2020
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Saffron Member

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