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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6630 reviews)

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4.77

Based on 6,630 reviews, last reviewed 12th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

Poor post bereavement service

Poor experience following bereavement of account holder. Despite sending in Death Certificate have had to phone on several occasions to chase up final balances for preparation of Probate but today, Thursday, they have still not been done despite a promise last Friday to calculate and post first class same day. The calculation still has not been done. Reviewed on: 5th September 2024

Very helpful and enquiry quickly dealt with

Very helpful and enquiry quickly dealt with Reviewed on: 5th September 2024

The branch staff are always polite and efficient in...

The branch staff are always polite and efficient in the jobs. Long may this branch remain open. Reviewed on: 5th September 2024

Gentleman at the counter very helpful, good knowledg...

Gentleman at the counter very helpful, good knowledge for what I needed Reviewed on: 5th September 2024

Recent visit to Saffron Bishops Stortford branch

I visited my local branch last Saturday to add my wife's name to my savings account. The whole process was explained and completed in quite a short amount of time and was stress free! Reviewed on: 5th September 2024

Always helpful when I phone, interest rates are alwa...

Always helpful when I phone, interest rates are always good. Reviewed on: 4th September 2024

qyick service but....

I had given notice of withdrawal. It all went well but unfortunately the branch was closed on the Friday, my first choice of date. Reviewed on: 4th September 2024

Excellent customer service at Brentwood office.

Excellent customer service at Brentwood office. Friendly lady on a Wednesday helped my wife and I transfer some money.and bring our interest up to date. Reviewed on: 4th September 2024

The best customer service experience I have known.

The lady I spoke to on the phone helped me and solved things very quickly. She was easy to talk to, and it was a pleasure to speak to her. I wish all organisations had staff like her to help customers! Thank you. Reviewed on: 4th September 2024

Savings review

Always get good service. Staff very friendly Reviewed on: 4th September 2024

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