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Saffron Building Society: Savings reviews

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4.61
Based on 4,469 reviews, last reviewed 25th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Staff always helpful at Haverhill branch Staff always helpful at Haverhill branch Reviewed on: 25th June 2025
Verified source

Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4473)

Savings Review

5
Great - listening/understanding, following up, solving the problem Improve - clearer regular saver account maturity options (single option for continue saving + withdraw last years savings) as this would have avoided the problem altogether Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
I didn’t have to wait long to get my call answered. Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
excellent customer service Reviewed on: 4th April 2022
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Saffron Member

Savings Review

3
Confusion on how to reinvest which had an icon in a different place to that of opening a new account. Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
Always a pleasure to deal with, making you feel valued as a customer. Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
I left each call saying how good the staff were and what good training. It was a joy to be able to talk to someone, using an online chat is time consuming and frustrating. Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
I received excellent attention and advice as required Reviewed on: 4th April 2022
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Saffron Member

Savings Review

4
Your bank details are not recognised by other banks which leads to inconvenient and frustrating conversations with existing bank relationship in terms of security. Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
Very helpful with all options Reviewed on: 4th April 2022
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Saffron Member

Savings Review

5
My request was handled quickly and efficiently. Reviewed on: 4th April 2022
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Saffron Member

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