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Saffron Building Society: Savings reviews

4.77
Based on 6,632 reviews, last reviewed 13th May 2026
21% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026
DILYS L's avatar
DILYS L

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6632)

I have saved with the Saffron BS for over 20 years

5
I have saved with the Saffron BS for over 20 years and have been very happy Reviewed on: 25th April 2024

Wanted an ISA account with better interest rates.

5
Wanted an ISA account with better interest rates. Lyn (?) at Haverhill branch very helpful & thorough. She was able to open a new ISA & transfer whole amount in one go. I received a couple of txt messages of confirmation & then letter in the post detailing my ISA Reviewed on: 25th April 2024

Satified

4
Gentleman on the phone was very helpful and talked me through everything as I was unable to log on. Reviewed on: 25th April 2024

Poor ISA maturity pack information.

3
1year fixed ISA maturity instructions came circa 4 weeks before maturity inviting me to issue my instructions. Tried to do this online as offered but couldn’t do so. Phoned for assistance and told could not do it online unless within 14 days of maturity. The maturity pack doesn’t tell you this so wasted time and effort trying to do something that couldn’t be done. Reviewed on: 25th April 2024

Easy online chat solution

5
Easily communicated via chat Needed to close an account but also open/continue with a savings ISA. Via chat we discussed options and came to a satisfactory solution. Reviewed on: 25th April 2024

Postal saver

5
Polite friendly helpful staff .Good rates of interest Reviewed on: 25th April 2024

QuStaff very helpfulick and easy.

5
Quick and easy. Staff were helpful and allowed us time to sort out the transaction Reviewed on: 25th April 2024

Helpful telephone staff

5
The young man on the phone was really helpful, and made me feel confident about the service Reviewed on: 25th April 2024

WOULD BE GREAT IF LIMITED 2STAGE VERIFICATION TO TRA...

4
WOULD BE GREAT IF LIMITED 2STAGE VERIFICATION TO TRANSFERS AND PAYMENTS Reviewed on: 25th April 2024

savings products

5
Very competitive savings products and efficient administration. Well designed app to keep track of savings. Reviewed on: 25th April 2024

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