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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6632 reviews)

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4.77

Based on 6,632 reviews, last reviewed 13th May 2026

33% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6632)

I used to be able to renew my fixed rate ISA's on-li...

I used to be able to renew my fixed rate ISA's on-line, now there seems to be have been an update in the on-line system and I am unable to do this and had to renew it via a telephone call with customer services. This took a lot longer and is considerably less convenient. Reviewed on: 26th February 2024

Great customer service

Quick,efficient and understanding. Very friendly staff when I call up. Great range of products. Reviewed on: 26th February 2024

The staff member was very professional and helpful.

The staff member was very professional and helpful. Reviewed on: 26th February 2024

I was unable to withdraw money on line without speak...

I was unable to withdraw money on line without speaking to a person and did not know why Reviewed on: 26th February 2024

The Maturity of my Small Saver account.

The Maturity of my Small Saver account was dealt with very efficiently by secure messaging thus saving me a lot of bother because my printer is not working at the moment. Reviewed on: 26th February 2024

Very speedy response to my request, as usual.

Very speedy response to my request, as usual. Reviewed on: 26th February 2024

Unable to access my online account so have invested...

Unable to access my online account so have invested my money withLloyds bank online Reviewed on: 26th February 2024

Cashier was really helpful

Cashier was really helpful and sorted the merging of all my accounts very efficiently Reviewed on: 26th February 2024

REALLY REALLY SHOODY BANK!

REALLY REALLY SHOODY BANK! You keep sending me KYC forms for my business savings account which don’t come from a saffron email address and don’t link to the saffron website then you don’t reply to emails I send questioning their authenticity but you keep pestering me to fill it in! Reply to emails and I’d you’re going to ask customers for personal details then at least send it from your official email addresses you amateurs! Reviewed on: 26th February 2024

Really friendly, helpful staff.

Really friendly, helpful staff. Slightly disappointed that my regular saver was not set up correctly last year so miss don better interest rate Reviewed on: 23rd February 2024

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