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Saffron Building Society: Savings reviews

4.76
Based on 6,356 reviews, last reviewed 30th Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026
Caroline Penny's avatar
Caroline Penny

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6356)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
they were very helpful Reviewed on: 19th September 2023

Savings Review

5
Very helpful Reviewed on: 19th September 2023

Savings Review

5
See above. I have no criticisms Reviewed on: 19th September 2023

Savings Review

5
One to one contact in a pleasant atmosphere. Reviewed on: 18th September 2023

Savings Review

5
Daniela was very patient with us two ancient pensioners who are not 'up to speed' with today's technology. Reviewed on: 18th September 2023

Savings Review

5
Asked how I was and had a little chat too very friendly Reviewed on: 18th September 2023

Savings Review

5
It was easy to send a message via the app - this meant I could send it when I had the time (during branch and call centre closure times) and leave it to the staff to picked it up later. Reviewed on: 18th September 2023

Savings Review

4
I received: an explanation for the delayed response; what action had/would been taken; where to locate the information I required; and Holly's contact details. Ensuring web links open correct documents would have prevented my enquiry. Reviewed on: 18th September 2023

Savings Review

5
Very friendly professional and knowledgeable Reviewed on: 18th September 2023

Savings Review

4
Its good to have helpful and prompt customer service Reviewed on: 18th September 2023

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