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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7213)

Panic and confusion

I recently locked myself out of my accounts and had forgotten my passwords. I went to Colchester branch and Ally calmly and professionally unlocked my accounts and signposted me with new passwords. His manner was exceptional. Thank you Ally Reviewed on: 19th July 2024

I tried to open a replacement member regular saver a...

I tried to open a replacement member regular saver account but was told I need to wait until nearer to maturity of the existing. Reviewed on: 19th July 2024

My call gets answered very quickly

Whenever I call Saffron my call gets answered very quickly & my transaction dealt with quickly & efficiently. Reviewed on: 19th July 2024

Totally flexible

Totally flexible to save and withdraw within Regular Saver as needed. Reviewed on: 18th July 2024

competitive interest savings rates

competitive interest savings rates Reviewed on: 18th July 2024

Society procedures neec to be improved.

I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

All fab, especially Danielle

The staff who have helped me - mostly the lovely Danielle - were so friendly, knowledgeable and helpful. It's always a pleasure to phone up. Reviewed on: 18th July 2024

Tops as Ever

Needed advice and got it promptly Reviewed on: 18th July 2024

New Member 2024

Ease of application process backed up with very helpful telephone support. Reviewed on: 18th July 2024

More Work to do

In places it is not as good as other building societies. The management should review other building societies and check what is available. For instant being able to print statements in PDF. Reviewed on: 18th July 2024

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