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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7212)

Helpful and friendly

Friendly and helpful staff with patience to assist with queries and form filling Reviewed on: 23rd July 2024

everything worked as it should very straight forward...

everything worked as it should very straight forward a doddle Reviewed on: 23rd July 2024

The staff were a little lacking in personality.

The staff were a little lacking in personality. No smiles. Reviewed on: 23rd July 2024

Lost Passbook

I requested a replacement passbook. The matter was dealt with very smoothly and efficiently by a very pleasant member of staff. Reviewed on: 23rd July 2024

Staff are excellent.

Staff are excellent. So helpful and knowledgable. Easy access to the branches. Reviewed on: 23rd July 2024

Interest rates are good.

Interest rates are good. Contact by staff is prompt and informative - all very clear Reviewed on: 23rd July 2024

Trouble with opening an account for spouse

We tried to open an account for my spouse but because the funds were being sourced from my account the application was rejected. The rules surrounding financial transactions obviously had to be adhered to. Reviewed on: 22nd July 2024

Just opened a savings account

Just opened a savings account - so, no real transactional experience to speak of. But saffron have already assigned an officer to help going forward, and we'll see how it goes. Reviewed on: 21st July 2024

Had to ring twice to explain and get action my requ...

Had to ring twice to explain and get action my request although I had already emailed on 2 occasions detailing what I I required. I also had to follow up with a further phone call to complete a transaction which was promised during one of the said calls. Reviewed on: 19th July 2024

Panic and confusion

I recently locked myself out of my accounts and had forgotten my passwords. I went to Colchester branch and Ally calmly and professionally unlocked my accounts and signposted me with new passwords. His manner was exceptional. Thank you Ally Reviewed on: 19th July 2024

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