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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7213 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7217)

All fab, especially Danielle

The staff who have helped me - mostly the lovely Danielle - were so friendly, knowledgeable and helpful. It's always a pleasure to phone up. Reviewed on: 18th July 2024

Tops as Ever

Needed advice and got it promptly Reviewed on: 18th July 2024

New Member 2024

Ease of application process backed up with very helpful telephone support. Reviewed on: 18th July 2024

More Work to do

In places it is not as good as other building societies. The management should review other building societies and check what is available. For instant being able to print statements in PDF. Reviewed on: 18th July 2024

Very good customer care

Very helpful friendly staff ,feel that they are interested in resolving your problems Reviewed on: 18th July 2024

Better Deals Elsewhere.

Despite having an existing Saffron account, Saffron closed my member's account with them as apparently "I didn't have a relationship with them during the previous 12 months". Better deals - and more polite customer service - available elsewhere. Reviewed on: 18th July 2024

Online account

I set up an online account continuing the monthly internal transfer to a savings account, however it hasn’t gone through twice since the account was established. It has been transferred manually from the branch but the idea that it should go automatically was the reason it was set up in the first place. No one has yet explained why this hasn’t happened. Reviewed on: 18th July 2024

Lovely Building Society with a big heart

It is a bit complicated to change to another policy. It took me a few times and a call to sort it out,. Reviewed on: 18th July 2024

Online account, wasnt accepted, had to use my old pr...

Online account, wasnt accepted, had to use my old printer as no other method was available. All documents supplied, so annoying to be honest. Reviewed on: 18th July 2024

SAVINGS ACCOUNT UP AND RUNNING

I opened an online savings account and found this to be straightforward. I already had an account with Saffron Building Society so that may have helped in the process. I was able to open the account quite quickly and it was easy to view the different documentation about the account. Good rate of interest with the account. Reviewed on: 18th July 2024

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