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Saffron Building Society: Savings reviews

4.63
Based on 4,785 reviews, last reviewed 30th Jul 2025
8% increase in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Helpful and Prompt Customer Service Russell responded to our enquiry regarding a change of account within 24 hours, he was friendly and then extremely helpful and dealt with everything t... Read more Reviewed on: 30th July 2025
Mary's avatar
Mary

Latest lowest rating:

1

Staff personable, good products, have had the accoun... Staff personable, good products, have had the accounts from a very young age Reviewed on: 16th July 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4793)

Savings Review

5
I'm not sure whether your online login procedure works very well. One of the issues I had was to complete the login procedure with a telephone supplied code was not arriving despite being told it had been sent. Reviewed on: 8th February 2022

Savings Review

4
I spoke to Saffron on two occasions about the same matter. From the paperwork I received it was apparent that i had been speaking to different offices. There were two SAEs and I was confused as to which to use. Reviewed on: 8th February 2022

Savings Review

5
Nothing really although staff sound as thought they’re time pressured Reviewed on: 8th February 2022

Savings Review

1
I’m not sure the info you asked for was necessary, staff unclear on requirements, long delay in queue. Reviewed on: 8th February 2022

Savings Review

5
They were helpful, friendly and knowledgeable Reviewed on: 8th February 2022

Savings Review

5
The experience was very good. An excellent staff member dealt with my problem quickly and pleasantly. Reviewed on: 8th February 2022

Savings Review

5
Transaction completed without delay. Excellent. Reviewed on: 8th February 2022

Savings Review

4
Your Maturity Pack that you issue for renewals on bonds and savings accounts is big on the 2018 changed bank sort code but does not mention the bank account number. My Barclays online had deleted my prior years payee details snookering me Reviewed on: 8th February 2022

Savings Review

5
very helpfull Reviewed on: 8th February 2022

Savings Review

5
Extremely helpful Reviewed on: 8th February 2022

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