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Saffron Building Society: Savings reviews

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4.62
Based on 4,742 reviews, last reviewed 22nd Jul 2025
10% decrease in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
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80%
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2%
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Latest highest rating:

5

Great experience in Colchester. Great experience in Colchester. Kyle helped me sort out all of my maturing accounts and did so with a smile on his face - I can tell nothing is too mu... Read more Reviewed on: 22nd July 2025
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Latest lowest rating:

1

Staff personable, good products, have had the accoun... Staff personable, good products, have had the accounts from a very young age Reviewed on: 16th July 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4743)

Savings Review

3
You need to accept electronic copies (PDF) of bank statements as other financial institutions do, rather than insist on the posting of paper statements resulting in long delays. Reviewed on: 18th January 2022
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Savings Review

5
As a long term member of the Saffron Building Society I have always enjoyed a first class experience and top class service! No improvements needed in my view. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

1
You need to have a better system on how to change your password if it is forgotten rather than having to call up each time and block up the phone lines unnecessarily. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Sorry I can’t remember the lady’s name, but, she was most helpful. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Telephone experience was excellent. Written advice about my options when my one year bond matured was poor. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Was able to help me and recommend other services I hadn’t considered. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Very friendly and helpful operative. Can't think of anyway it could be improved. Reviewed on: 18th January 2022
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Saffron Member

Savings Review

4
Please ask her to call in order to clear up some points Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Yes she was very helpful, and listened to my needs. Great communication Reviewed on: 18th January 2022
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Saffron Member

Savings Review

5
Achieved what I wanted in an easy way Reviewed on: 18th January 2022
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