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Saffron Building Society: Savings reviews

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4.62
Based on 4,713 reviews, last reviewed 15th Jul 2025
15% decrease in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Bishops Stortford supplied a great service today as... Bishops Stortford supplied a great service today as I had a difficult query that was solved professionally Reviewed on: 15th July 2025
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Latest lowest rating:

1

ISA Transfer Advertised that an ISA transfer could be completed 'On Line'. Having open an account On Line, I was told you could only transfer in Branch or by Post. Reviewed on: 30th June 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4713)

Savings Review

3
I wanted to renew my savings account. After being held on the phone for 15 minutes I gave up- tried to do it online - rang again later to check whether I had done it correctly - I had not. Lesson learned: stay on the phone no matter what. Reviewed on: 11th January 2022
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Saffron Member

Savings Review

5
Continue with my regular saver account once it had matured Reviewed on: 11th January 2022
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Saffron Member

Savings Review

5
Ver helpful and professional - gave me the advice and help I needed quickly and clearly. Reviewed on: 11th January 2022
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Saffron Member

Savings Review

2
Your letter of 8.01.22 needs to be worded otherwise: 'WE have made an electronic payment in accord with YOUR request...'. Plus give me the SO details I need: account no, sort, reference, my new (or continuing) account no AT THE SAME TIME. Reviewed on: 10th January 2022
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Saffron Member

Savings Review

5
I have found all the staff I have dealt with exceptionally good. The music used when customers are on hold could be changed, it does no credit to the composer and orchestra. I did suggest using "I'm just mad about Saffron" Reviewed on: 5th January 2022
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Saffron Member

Savings Review

3
Online transactions seems to have some shortcomings. This all arose due to the regular savings account reaching maturity and instructions as to how I wished to proceed. Surprised that only one maturity option can be undertaken on line Reviewed on: 5th January 2022
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Saffron Member

Savings Review

5
That I was speaking to a human being immediately and not having to press umpteen buttons or tell a machine that I wanted to speak with a human being. So simple yet most financial institutions these days have totally lost it. Reviewed on: 5th January 2022
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Saffron Member

Savings Review

5
The phone was answered promptly, she spoke clearly and not too quickly, clearly was expe fenced in the building society and products and, although she made a suggestion about my savings, didn't pressurised me into making a commitment. Reviewed on: 5th January 2022
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Saffron Member

Savings Review

5
SBS are so easy ti business with. They are so helpful and well trained. Reviewed on: 4th January 2022
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Saffron Member

Savings Review

5
Phone answered promptly. Good old fashioned personal service and listened to needs before offering advice and guidance Reviewed on: 4th January 2022
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Saffron Member

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