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Saffron Building Society: Savings reviews

4.62
Based on 4,732 reviews, last reviewed 18th Jul 2025
14% decrease in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Max helped me reactivate my account and access it Max helped me reactivate my account and access it Reviewed on: 18th July 2025
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Latest lowest rating:

1

Staff personable, good products, have had the accoun... Staff personable, good products, have had the accounts from a very young age Reviewed on: 16th July 2025
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4732)

Savings Review

5
Ian made the experience as it should have been, could not have been better Reviewed on: 11th January 2022

Savings Review

5
all my dealings with Saffron have been very satisfactory Reviewed on: 11th January 2022

Savings Review

5
I think the service I receive at the Royston branch is superb Reviewed on: 11th January 2022

Savings Review

5
Website relatively easy to use and lots of FAQs which helps Reviewed on: 11th January 2022

Savings Review

4
I felt I was treated like a "person" - unlike my bank which just treats me as a "number" - happy to explain the "real reason" I marked down the recommendation score - NOTHING to do with my latest phone call - 07708 127 594 Reviewed on: 11th January 2022

Savings Review

5
the person that I spoke to was able to explain what had happened and has made the amendments that were required. Reviewed on: 11th January 2022

Savings Review

5
Re the maturity email re my regular saver. I'm happy to have an email not paper, but the email wasn't clear, and the link didn't provide enough information re how to do what I wanted to with maturity. Run out of space to say more! Reviewed on: 11th January 2022

Savings Review

4
Online service is OK but needs easier login process Reviewed on: 11th January 2022

Savings Review

5
Very friendly and helpful Reviewed on: 11th January 2022

Savings Review

3
I wanted to renew my savings account. After being held on the phone for 15 minutes I gave up- tried to do it online - rang again later to check whether I had done it correctly - I had not. Lesson learned: stay on the phone no matter what. Reviewed on: 11th January 2022

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