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Saffron Building Society: Savings reviews

4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
104% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

5
I spoke to two of your team members on Saturdays and both were very professional and helpful. Reviewed on: 6th February 2023

Savings Review

5
I found my experience extremely helpful. Reviewed on: 6th February 2023

Savings Review

5
Difficult to see any scope for improvement Reviewed on: 6th February 2023

Savings Review

5
I found Saffron Building Society helpful in explaining the different type of accounts at Saffron Building Society to me. I was disappointed in the low interest rate on my Branch Saver Account for period April 2021 to April 2022. Reviewed on: 6th February 2023

Savings Review

2
Disappointing to find that our 11am appointment had been double booked, perhaps a call to clients to confirm appointments in futures or enable clients to call direct to branch Reviewed on: 6th February 2023

Savings Review

5
Very helpful and provided good information and advice Reviewed on: 6th February 2023

Savings Review

5
Intimate, local and personal service in branch highly valued Reviewed on: 6th February 2023

Savings Review

5
Welcoming and comfortable building Reviewed on: 6th February 2023

Savings Review

5
Long term contact via Ware, Royston and next week Saffron Walden! Reviewed on: 6th February 2023

Savings Review

5
Very efficient Reviewed on: 6th February 2023

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