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Saffron Building Society: Savings reviews

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4.76
Based on 6,379 reviews, last reviewed 9th Apr 2026
104% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

The most patient and fabulous staff at Royston branch The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the bran... Read more Reviewed on: 9th April 2026
Lisa R's avatar
Lisa R

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6379)

Savings Review

4
Very nice but people standing behind me in the queue could hear our conversation I do not like that Reviewed on: 6th February 2023
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Saffron Member

Savings Review

5
No but all of the staff are helpful and polite Reviewed on: 4th February 2023
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Saffron Member

Savings Review

5
Fast and efficient. I closed my account because the interest rate is not competitive now and the £50 a month limit is too low. Reviewed on: 2nd February 2023
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Saffron Member

Savings Review

5
It's always a pleasure visiting this branch - if only all banks/BS were like this. Reviewed on: 31st January 2023
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Saffron Member

Savings Review

3
Your interest rates on new regular savings accounts is well below other providers eg Coventry bs Reviewed on: 31st January 2023
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Saffron Member

Savings Review

1
LEAVING THE BUILDING. Attitude, product knowledge. The staff to be prepared to advise rather than just hand out paper. Information actually given was acceptable but according to grumpy it was not Reviewed on: 30th January 2023
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Saffron Member

Savings Review

5
Impossible to rate any of the staff poorly. They were helpful through the process of opening the accounts. Reviewed on: 30th January 2023
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Saffron Member

Savings Review

5
Suggestion - over the last year I have phoned Saffron four times to change my Small Saver Issue number from 2 to 7, to get the best interest rate. This process should be automatic (offering the best rate) or at the least allow it online. Reviewed on: 30th January 2023
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Saffron Member

Savings Review

5
I felt the experience was a good one Reviewed on: 30th January 2023
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Saffron Member

Savings Review

5
nice to speak with someone face to face, albeit over the counter Reviewed on: 30th January 2023
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Saffron Member

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