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Saffron Building Society: Savings reviews

4.77
Based on 6,581 reviews, last reviewed 22nd Apr 2026
129% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Zoe was extremely helpful, friendly and professional... Zoe was extremely helpful, friendly and professional and solved my issue. Reviewed on: 22nd April 2026
Janet B's avatar
Janet B

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6581)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I can’t think of anything to improve. Reviewed on: 25th July 2022

Savings Review

5
We live in co. Durham now but for 20 years lived in Haverhill, Suffolk and know the staff there personally and they were always excellent. We feel as though we are talking with old friends whenever we phone. many thanks Reviewed on: 19th July 2022

Savings Review

3
I spoke to two people regarding the fact that i'd upgraded my phone and could no longer access my savings account app. I still can't access it and have give up trying due to work commitments. Reviewed on: 19th July 2022

Savings Review

5
…. no holding indefinitely on telephone and transaction completed quickly and efficiently Reviewed on: 18th July 2022

Savings Review

5
Realised what I wanted to do quickly (the option I wanted wasn't available to me on screen), and did it for me. Reviewed on: 18th July 2022

Savings Review

5
Very pleasant and knowledgeable. Reviewed on: 18th July 2022

Savings Review

5
Every interaction I have had with Saffron has been friendly, helpful, and efficient. Your staff are well trained, kind and seem to enjoy their jobs. They are excellent ambassadors for your company. Reviewed on: 18th July 2022

Savings Review

4
It is not like all the big banks, you feel like a human being, I stead of a bank account Reviewed on: 18th July 2022

Savings Review

3
There was a problem that my secure message request was not actioned but your staff member dealt with it herself Reviewed on: 18th July 2022

Savings Review

3
I would like more care taken in carrying out customers instructions in dealing with transactions. Reviewed on: 18th July 2022