Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

View other Saffron Building Society products

4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6720)

Good old fashioned service at its best

On holiday in Spain and couldn’t get the website to transfer money between accounts. Phoned to try and sort and it was dealt with so efficiently and in a friendly helpful way. Good old fashioned service at its best. Was made to feel like I was their only customer. Reviewed on: 9th February 2026

Great to see SBS upping their rates.

Great to see SBS upping their rates. Reviewed on: 9th February 2026

great customer service from Charlotte Hartnell

I recently had reason to call for assistance with my online savings account. Charlotte Hartnell provided great customer service. Previously I had a mortgage with Saffron and it was always the same when I spoke with someone on the phone. It makes doing banking so much more pleasurable and makes me feel valued as a customer. Reviewed on: 9th February 2026

Zoe - discuss next steps for account

Zoe - I called today to discuss ‘next steps’ for one of my accounts and was put through to someone quickly. She was friendly, helpful, polite and efficiently dealt with my questions. Reviewed on: 9th February 2026

Great products and very knowledgeable staff

Great products and very knowledgeable staff Reviewed on: 9th February 2026

Helpful by Phone.

I have always found persons I have spoken to via phone , have been helpful. Reviewed on: 9th February 2026

Sophia Nuttall Bond maturity ect

Sophia was very helpful and did everything she had promised to do. She dealt with my complaint promptly and telephoned me to tell me the outcome. Reviewed on: 8th February 2026

Keep up the good work

Over the years the staff have been most helpful and are very efficient. The society have always been very competitive with savings rates. A well run caring society. Keep up the good work Reviewed on: 8th February 2026

Very prompt and efficient service

Very prompt and efficient service Reviewed on: 8th February 2026

Very good experience with dealing with my 12 month M...

Very good experience with dealing with my 12 month Member Regular Saver with Zoe. I have renewed for another 12 months. Reviewed on: 7th February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Hinckley & Rugby Building Society 4.83 from 2041 reviews
Fixed Rate Savings
from first direct 4.49 from 20 reviews
Limited Access Saver
from Nationwide 4.31 from 12 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.73 from 1054 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub