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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6720 reviews)

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4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6720)

Got in a muddle with using on line service.

Got in a muddle with using on line service. Jody was very kind and helpful. Reviewed on: 10th February 2026

Friendly building society

The staff are always friendly and so helpful Reviewed on: 10th February 2026

Every time I have rung the people who answer always...

Every time I have rung the people who answer always listen and help me. Customer Service is brilliant. Reviewed on: 10th February 2026

Excellent customer service ..

Excellent customer service and it is wonderful not to be routed via a call centre. he whole of the building society's operation is customer oriented. Reviewed on: 10th February 2026

Very good advice from Jodie.

I gave Jodie all the queries I was concerned about and she gave good clear advice. Reviewed on: 10th February 2026

Efficient friendly - recommend regular savers

Have had a number of regular savers. Whether online or on the phone the staff at Saffron have always been friendly and efficient. WIsh l lived nearer so l could attend one of their events! Reviewed on: 10th February 2026

Great customer service

Chi was very patient and professional. I hope the person carrying out her instructions will be the same and do the job right the first time. It's a shame this can't be done online Reviewed on: 10th February 2026

I always find the Halstead staff very helpful especi...

I always find the Halstead staff very helpful especially Lyn Bliss. Reviewed on: 9th February 2026

Felt at ease dealt with in a efficient and relaxed m...

Felt at ease dealt with in a efficient and relaxed matter by Zoe. Reviewed on: 9th February 2026

I had a question about a closed account and the lady...

I had a question about a closed account and the lady was very helpful Reviewed on: 9th February 2026

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