Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.75
Based on 6,265 reviews, last reviewed 6th Mar 2026
94% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Your website is slow and not user friendly. Your website is slow and not user friendly. You send out emails too early about maturing accounts but then cannot set the maturity instructions. Sophi... Read more Reviewed on: 6th March 2026
SuzDL's avatar
SuzDL

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
Verified source
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Savings reviews (6265)

I like the fact that there is now a branch in Braint...

5
I like the fact that there is now a branch in Braintree and I don't have to bounce around in between places. Reviewed on: 19th January 2026
Kylie T's avatar
Kylie T

Resetting online access

5
I had to call Saffron after my account was locked, as I had got the password wrong. I spoke to Ali, who reset it for me and offered to stay on the line while I tried to log in again. I didn't take him up on this and predictably got something wrong again. When I rang back I was surprised to speak to Ali again - it's pretty rare to speak to the same person twice on helplines. He was very patient in explaining clearly what I needed to do and making sure that it worked this time. Reviewed on: 19th January 2026
B F's avatar
B F

Polite, welcoming, informative and efficient.

5
Polite, welcoming, informative and efficient. Perfect monday morning call achieved what i needed to and more within just a few minutes Reviewed on: 19th January 2026
Katie g's avatar
Katie g

Issue linked to a password for a new account speedil...

4
Issue linked to a password for a new account speedily resolved by Abbie. Everything is now as per my wishes. Reviewed on: 19th January 2026
CP's avatar
CP

Jodie was patient and extremely helpful.

5
Jodie was patient and extremely helpful. She helped me navigate the security system and helped me to choose my personal andwers Reviewed on: 17th January 2026
Ks's avatar
Ks

Always an excellent experience in the Bishops Stortf...

5
Always an excellent experience in the Bishops Stortford Branch. Reviewed on: 17th January 2026
H R's avatar
H R

All good

5
Great interest rates, and great customer service. Jean-Paul Baya very helpful when I called Reviewed on: 16th January 2026
Paul G's avatar
Paul G

Sam in Halstead today, greeted me with a smile, poli...

5
Sam in Halstead today, greeted me with a smile, polite, friendly and knowledgeable. Reviewed on: 16th January 2026
Annette 's avatar
Annette

Positive experience

5
Really helpful member of staff on the phone. Reviewed on: 16th January 2026
Julie W's avatar
Julie W

Great to have a local branch on the high street!

5
Great to have a local branch on the high street! Reviewed on: 16th January 2026
J M's avatar
J M

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill