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Saffron Building Society: Savings reviews

4.83
Based on 6,720 reviews, last reviewed 6th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6720)

Excellent support from Charlotte

5
I spoke with Charlotte after being locked out of my savings account. She was extremely helpful and talked me through the process to get it unlocked and reset my password. She offered to stay on the line with me even once the temporary password had been issued so I could get logged back in successfully. Great service, Charlotte was very friendly! Reviewed on: 7th February 2026

Great service with a smile on our doorstep and guide...

5
Great service with a smile on our doorstep and guided us through everything Reviewed on: 7th February 2026

Friendly staff, very knowledgeable.

5
Friendly staff, very knowledgeable. Easy to use online Reviewed on: 6th February 2026

Marvelous staff treated me with care and understanding.

5
Marvelous staff treated me with care and understanding. Reviewed on: 6th February 2026

Everyone is really friendly.

5
Everyone is really friendly. They understand what I want to do with my money and help me with a smile. Reviewed on: 6th February 2026

Visit to Halstead branch

5
I visited Halstead branch to sort out a savings product. The staff member was helpful and friendly. I was able to sign up there and then, with the chap completing all tge paperwork for me. It's nice to be able to visit a physical branch as it is quicker to get things done. Reviewed on: 6th February 2026

A great online savings account in every way

5
I recently set up an online savings account with Saffron Building Society. It was quick, easy and gets a much better rate of interest than elsewhere! So, a great result all round. :) Reviewed on: 6th February 2026

Always very friendly and professional.

5
Always very friendly, helpful and professional especially Ally in the Halstead Branch. Reviewed on: 6th February 2026

Very helpful staff here in the Braintree branch.

5
Very helpful staff here in the Braintree branch. Reviewed on: 6th February 2026

Excellent Service

5
All of my communications with saffron staff have found them to be friendly, down to earth, and helpful. Pleasant change in this modern world !! Reviewed on: 6th February 2026

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