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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6721 reviews)

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4.83

Based on 6,720 reviews, last reviewed 6th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service on the telephone today wi... Excellent customer service on the telephone today with Lewis Hemingway. I love the app and it's functionalities, especially in comparison to other com... Read more Reviewed on: 6th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6721)

My Accounts were easy to open with clear information...

My Accounts were easy to open with clear information throughout. The interest rates are competitive. The account is also easy to manage through an online portal. This is a relatively small Society that is rooted in its communities but it still offers the facilities of much larger institutions. Reviewed on: 27th January 2026

Brilliant customer service.

Brilliant customer service. It is fantastic to have a branch nearby that I can go into to discuss queries face to face. Staff are always knowledgeable and act quickly. I hold multiple savings accounts which have a competitive rate of interest. Reviewed on: 27th January 2026

Safe in Saffron's Hands

Saffron Building Staff have been competent, helpful and personable in all my dealings (interactions) with the Building Society. I feel confident in the Society's capability in managing my savings to best advantage. Reviewed on: 27th January 2026

Happy customer

Easy website and customer service Reviewed on: 27th January 2026

We have been saving with Saffron for many years now...

We have been saving with Saffron for many years now and always found them informative and helpful. We are always greeted with smiling faces and we know our savings are in good hands. Reviewed on: 27th January 2026

Great local building society

Pay high rates on their regular savers. Very helpful staff always pleasant and they do what they say they will do! Reviewed on: 27th January 2026

friendy and knowledgeable staff plus they have branc...

friendy and knowledgeable staff plus they have branches that are open Reviewed on: 27th January 2026

Regular savings

The regular savings account has very good interest rate, but the amount per month is very low Reviewed on: 27th January 2026

Saffron for Service, Savings and Mortgages for Everyone

Good for advice and guidance in providing the best value for savings, both long and short term. The staff are always friendly, polite and helpful and the service outstanding. Best of all, it is a local service in a town where all banks have been closed. Reviewed on: 27th January 2026

Always get a person, not a bot.

Always get a person, not a bot. The also listen and answer my question or help me do what I want to do. A personal service, truly and simply. Reviewed on: 27th January 2026

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