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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7174 reviews)

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4.83

Based on 7,170 reviews, last reviewed 5th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Excellent customer service, Harvey always super effi... Excellent customer service, Harvey always super efficient and polite Reviewed on: 5th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7174)

Works for me

I have had a (small) savings account with Saffron for a few years and find their accounts to have a competitive rate of interest. Easy to open an account online, handy for me as not at home with things online, but Saffron I can work with. Reviewed on: 12th March 2026

All staff are very helpful and friendly and always e...

All staff are very helpful and friendly and always efficient answering questions Reviewed on: 12th March 2026

Very helpful and informative at Haverhill branch wit...

Very helpful and informative at Haverhill branch with new accounts and maturity instructions Reviewed on: 12th March 2026

Great to deal with, helpful guiding through any issues.

Great to deal with, helpful guiding through any issues. nice friendly team who work together to help Reviewed on: 11th March 2026

Excellent customer service

Zoe was very helpful giving me all the correct information and was very professional. Reviewed on: 11th March 2026

Excellent service received - thank you

Excellent service received - thank you Reviewed on: 11th March 2026

Reply from Saffron Building Society Thank you for your review, your feedback is very valued. Response date: 11th March 2026

Wonderful helpful staff

I found your website to be rather hard to manage. I phoned for help and Chi, in a lovely cheerful way, help enormously. But for her I would have taken my business elswhere. Reviewed on: 11th March 2026

Served by Lynn at the Halstead who is very friendly...

Served by Lynn at the Halstead who is very friendly and helpful Reviewed on: 11th March 2026

Friendly welcome from all staff and my reason for vi...

Friendly welcome from all staff and my reason for visit was dealt with efficiently and successfully Reviewed on: 11th March 2026

Helpful and knowledgable staff

I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up with online banking to help managing my account easier and at the end offered to switch my account to a new one with a slightly better interest rate. Chi was patient whilst I was setting up my online access and it felt like nothing would have been too much trouble. I was thinking about closing my account but based on my interaction today I will likely keep it open and use more regularly. Reviewed on: 10th March 2026

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