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Saffron Building Society: Savings reviews

4.85
Based on 7,551 reviews, last reviewed 4th Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Audley End members day A very enjoyable experience and many thanks to Saffron BS for inviting us. We very much enjoyed the guided tour of Audley End. I think we may have bee... Read more Reviewed on: 4th October 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7551)

Chi offered the perfect customer service, listened w...

5
Chi offered the perfect customer service, listened well, did not rush you, answered every question, was friendly and very professional. 5* customer service agent ! Reviewed on: 24th May 2026

Saffron BS competitive accounts and excellent service

5
Saffron Building Society offers competitive accounts and an excellent customer service. Reviewed on: 23rd May 2026

Always a good vibe at Halstwad branch

5
Always a good vibe at Halstwad branch Reviewed on: 23rd May 2026

Very helpful customer service from Zoe

5
Very helpful customer service from Zoe Reviewed on: 23rd May 2026

Find all staff in Haverhill branch very friendly and...

5
Find all staff in Haverhill branch very friendly and helpful Reviewed on: 22nd May 2026

Tina wa very helpful friendly and professional at Ha...

5
Tina wa very helpful friendly and professional at Haverhill branch Reviewed on: 22nd May 2026

Excellent customer service

5
Saffron's customer service is always excellent. Today I spoke to Cassie Jones who was friendly, knowledgeable and helpful, and she sorted out what I needed to know. It was so nice to speak to such a helpful and pleasant person. Reviewed on: 21st May 2026

Zoe Collins

5
Extremely helpful and friendly. Understood exactly what I wanted to do and was able to action everything immediately. Reviewed on: 20th May 2026

excellent experience - good service braintree

5
excellent experience - good service braintree Reviewed on: 20th May 2026

The lady I spoke to (Cassie Jones) was very helpful...

5
The lady I spoke to (Cassie Jones) was very helpful and understanding regarding helping me with renewing both my and my husbands ISA's as my husband has Dementia Reviewed on: 20th May 2026

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