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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6731 reviews)

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4.83

Based on 6,721 reviews, last reviewed 8th Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Brentwood branch The boys in brentwood branch make the customer service experience very enjoyable, and answer any queries with clear, informing answers. Reviewed on: 8th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6731)

Good communication

Communication with SBS has been easy and straightfoward. Easy to speak on the phone or via email. Reviewed on: 27th January 2026

Staff are amazing.

Staff are very knowledgeable, helpfull and nothing is to much bother. Reviewed on: 27th January 2026

Friendly, helpful snd knowledgeable

I have always found Saffron to be extremely friendly and helpful with all my savings needs. They have an excellent range of products and because they are still local, I feel they offer really good, caring customer service. Reviewed on: 27th January 2026

Helpful staff in the Brentwood Branch.

Helpful staff always explain everything in detail. Reviewed on: 27th January 2026

Very professional , helpful service.

Very professional , helpful service. Staff explained all options clearly and patiently. They provide an excellent service and are a valued part of the community. Reviewed on: 27th January 2026

regular savers

I have savings accounts -regular saving for all of my grandchildren. they are really great. Reviewed on: 27th January 2026

Service is great, savings rates are great, convenien...

Service is great, savings rates are great, convenience of shop is great and i love having a passbook Reviewed on: 27th January 2026

Professional and friendly staff.

Professional and friendly staff who recognise and know their customers, and are always ready to help with any issues. Reviewed on: 27th January 2026

Good for savers going range of roducts

Good for savers going range of roducts Reviewed on: 27th January 2026

Excellent service always provided by the Bishops Sto...

Excellent service always provided by the Bishops Stortford Branch. Reviewed on: 27th January 2026

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