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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great company

From the day of being insured I feel that I have been looked after customer service are polite and very helpful even renewing my policy was easy and chesper Reviewed on: 26th September 2025

Good cover,good price

Easy to renew,good competitive price Reviewed on: 26th September 2025

Easy and helpful.

Better questions when you sign up, plus a chance to query things when your circumstances don't align with the standard answers. Few insurers offer that option. Reviewed on: 26th September 2025

Always helpful and polite.

Always helpful and polite. I am a long term customer Reviewed on: 26th September 2025

Always good price and value.

Always good price and value for money, simple and easy to understand explanations of policies etc. Reviewed on: 26th September 2025

Changing cherished plates on a new car is a breeze.

Changing over cherished plates on a new caris a breeze with Saga Insurance. I like that the My Saga webpages detail the policy documents and that they are easy to refer to. Reviewed on: 26th September 2025

I have recently moved to saga.

I have recently moved to saga. Great price and superb customer service when I had issues setting this up. Reviewed on: 26th September 2025

COSTS NO OTHER QUOTES

AS NEVER GOT QUOTES FROM OTHERS SO DONT KNOW IF THEY ARE CHEAPER AND OR BETTER Reviewed on: 26th September 2025

THIS COMPANY IS THE BEST

A GREAT INSURANCE COMPANY NOTHING IS TO MUCH TROUBLE WHEN YOU NEED HELP. Reviewed on: 26th September 2025

FANTASTIC staff very helpful when you choose the ins...

FANTASTIC staff very helpful when you choose the insurance that you need for your car Reviewed on: 26th September 2025

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