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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

VERY PROFFESINAL

VERY PROFFESINAL AND EASY TO WORK WITH AND VALUE FOR MONEY Reviewed on: 26th September 2025

Everything was easy and good value

Everything was easy and good value Reviewed on: 26th September 2025

Good, cost effective car insurance

Good, cost effective car insurance Reviewed on: 26th September 2025

Excellent service.

Excellent service so easy to set up and track my insurance. Reviewed on: 26th September 2025

Saga Car Insurance

Saga always takes into account important details about car usage/mileage , and you can always speak on the phone to a very helpful member of staff, who will ensure you receive a realistic, competitive quote. Reviewed on: 26th September 2025

Efficient trustworthy excellent .

Efficiency with the quote and agreement to provide with an ideal policy for me very impressed the everything . Reviewed on: 26th September 2025

No charge to change registration number, then sent a...

No charge to change registration number, then sent a letter & e mail notifying incorrect registration. No charge to rectify & ensured I did not have invalid insurance. Reviewed on: 26th September 2025

Met all my needs as a customer

Met all my needs as a customer were willing to look at how I could save money on my insurance Reviewed on: 26th September 2025

there when you need it!

You never know how good an insurance company is until you have a claim. When I neede3d to claim, Saga was there all the way. nothing was too much trouble. Reviewed on: 26th September 2025

Car insurance

Simple and straightforward to deal with Reviewed on: 26th September 2025

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