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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Simple and clearly explained

There are not lots of menus to go through on the phone. Things are clearly explained. My insurance was cheaper this year than last! Reviewed on: 26th September 2025

Fabulous service when my car was in an accident.

Fabulous service when my car was in an accident.. I felt so relived that saga handled everything from sourcing the garage for repairs, picking the car and sporting out a company for a loan car whilst mine was being repaired. I would highly recommend SAGA. Reviewed on: 26th September 2025

Knowledgeable helpful staff team.

Knowledgeable helpful staff team. Handled my car claim very well. A pleasure to deal with. Reviewed on: 26th September 2025

Easy to contact the call centre

Easy to contact the call centre & agents very helpful Reviewed on: 26th September 2025

Have been with Saga a few years now and will continu...

Have been with Saga a few years now and will continue to do so if I get the same care and advice Reviewed on: 26th September 2025

Car Insurance cover

Previous Insurance Company increased annual payment by almost 30%. Looked for new cover and Saga looked the best cover by far.. Reviewed on: 26th September 2025

Excellent value

Excellent value, this year's premium was lower than last year's . Helpful and friendly customer service. Good communication. Reviewed on: 26th September 2025

I had a non blameworthy accident in December 2024.

I had a non blameworthy accident in December 2024. I’ve had no updates re the legal process. I’m now being chased by the car rental enterprise! So overall not impressed. I might not renew in feb 2026!!!! Reviewed on: 26th September 2025

Efficient service.

Efficient service. Prices good and realistic not extortionate like some. Reviewed on: 26th September 2025

Friendly and helpful service.

Friendly and helpful service with a 3 year price guarantee. Reviewed on: 26th September 2025

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