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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Age limits

previous provider doing only ages 21 to 64 so had to change (non claimant). Saga came to the rescue! Reviewed on: 26th September 2025

Very good service

Very good service and quick to get things in motion after somebody scratched our car Reviewed on: 26th September 2025

Very polite and friendly agent on the phone, So help...

Very polite and friendly agent on the phone, So helpful she even suggested a way to make my car insurance cheaper, The whole experience left me wishing I’d gone to saga sooner after experiencing rip off rates and a takeover leave attitude from Direct Line who’d I’d previously been with for many years. Reviewed on: 26th September 2025

Great service

Great fixed price 3 year deal, not the cheapest but I think probably one of the best. Reviewed on: 26th September 2025

Excellent value for money

Always helpful and knowledgeable Reviewed on: 26th September 2025

People you can Trust

Easy to customise your needs and someone always at the end of a phone to help. No third parties involved. Reviewed on: 26th September 2025

Im an OAP and value for money is so important i get...

Im an OAP and value for money is so important i get that with SAGA Reviewed on: 26th September 2025

So easy to make my decision online.

So easy to make my decision online. Reviewed on: 26th September 2025

Saga Car Insurance

Policy offers value for money plus three year duration of price fix. Telephone service I found courteous and very helpful. Reviewed on: 26th September 2025

Good easy speaking people that are happy to explain...

Good easy speaking people that are happy to explain on our level when you ring customer service, and value for money with all the extras included, and the 3 year price lock is the best idea yet for peace of mind, Reviewed on: 26th September 2025

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