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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Convenient easy and good value!

Convenient easy and good value!! Reviewed on: 26th September 2025

Recent retiree,so a great saving on car insurance an...

Recent retiree,so a great saving on car insurance and a good website are a big help controlling costs moving forward. Reviewed on: 26th September 2025

Saga give a clear and professional service that can...

Saga give a clear and professional service that can be relied upon.. Reviewed on: 26th September 2025

Easy to understand and use website and the 2 year po...

Easy to understand and use website and the 2 year policy helps plan financially Reviewed on: 26th September 2025

Just really easy to use.

Just really easy to use. Helpful staff and a great price too. Reviewed on: 26th September 2025

Always helpful Always there to help

Always helpful Always there to help Reviewed on: 26th September 2025

OPTION FREE PHONE CALLS

Straight through on phone and with a person who understood and explained Reviewed on: 26th September 2025

REVIEW FROM DHYLAND

PLEASANT EXPERIENCE HAPPY TO RECOMMEND THIS COMPANY TO FAMILY AND FRIENDS FOR THE PROVISION OF CAR INSURANCE Reviewed on: 26th September 2025

Exceptional service

My car insurance is with SAGA and the adviser I spoke with at inception could not have been friendlier, thank you and great value for money Reviewed on: 26th September 2025

Saga delivers what others don’t

Great communication, good price and always at end of phone Reviewed on: 26th September 2025

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