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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I had my first no fault accident aged 65 and Saga he...

I had my first no fault accident aged 65 and Saga helped me through it every step of the way, keeping me informed of progress, and were very reassuring. I dealt with different departments and every member of staff was polite courteous and genuinely caring. They made me feel valued as a customer. Reviewed on: 26th September 2025

Easy to understand car insurance

All good good price clearly priced no hidden fees would recommend without a doubt Reviewed on: 26th September 2025

Caring Insurance Provider

I have always been treared fairly by Saga Reviewed on: 26th September 2025

Great care

Very kind call handlers, explaining things well and listening to my needs Reviewed on: 26th September 2025

I have taken advantage of the 3year same price for s...

I have taken advantage of the 3year same price for some years now. It’s great value. When I did have a claim, saga sorted everything out for me very swiftly. Reviewed on: 26th September 2025

Very pleased with cover and price

Very pleased with cover and price Reviewed on: 26th September 2025

My experience with Saga has been very smooth so I ha...

My experience with Saga has been very smooth so I haven’t had much need to call. However the one time I did, I found the staff member to be helpful, informative and friendly. I couldn’t ask for more. Reviewed on: 26th September 2025

Very competitive rates

I've been with Saga for car insurance for the last 6 years, fixing the rate for 3 year periods. Excellent value, very competitive. I've not had cause to claim so can't comment on that process of customer services. Reviewed on: 26th September 2025

Nice people.

Always satisfied with the Advisor's, polite and knowledgeable people. I usually opt for the 3 year fixed rate. Reviewed on: 26th September 2025

Excellent value for money and ease of renewing my po...

Excellent value for money and ease of renewing my policy. Reviewed on: 26th September 2025

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