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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Would recommend for car insurance

Very helpful customer service, easy to understand paperwork and value for money Reviewed on: 26th September 2025

Insurance very competitively priced, Saga were Very...

Insurance very competitively priced, Saga were Very helpful and excellent at sorting out an issue Reviewed on: 26th September 2025

Great customer service and easy to get on the phone

Great customer service and easy to get on the phone Reviewed on: 26th September 2025

Were good with car accident solving payout but big...

Were good with car accident solving payout but big troubles with situation renewing policy after accident when someone was seriously effected. As person was policy holder who could not make clear and accurate decisions!! Reviewed on: 26th September 2025

car insurance

Shop around o the net for car insurance and found Saga the best value for money. Reviewed on: 26th September 2025

Excellent customer service

I had a car accident and the service was excellent from start to finish Reviewed on: 26th September 2025

Excellent experience when making a claim after our m...

Excellent experience when making a claim after our motorhome was broken into and years later when a tyre exploded. Reviewed on: 26th September 2025

Really good service and able to speak on...

Really good service and able to speak on phone Reviewed on: 26th September 2025

A trusted insurer with excellent policies!

A trusted insurer with excellent policies and very fair prices! Reviewed on: 26th September 2025

Good service

Good service, always helpful staff. Reviewed on: 25th September 2025

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