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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Wonderful service when making a claim very reassurin...

Wonderful service when making a claim very reassuring in a crisis Reviewed on: 25th September 2025

Online quote so simple and straightforward, easily m...

Online quote so simple and straightforward, easily modified value for the price. Over 50’s respected for there experience. Reviewed on: 25th September 2025

Easy process great price unbeatable value for money

Easy process great price unbeatable value for money thanks Reviewed on: 25th September 2025

Phoned saga up and all sorted very guikly

Very easy to talk to and very helpful Reviewed on: 25th September 2025

Great price, great benefits.

Great price, great benefits. All I could need for car insurance. Reviewed on: 25th September 2025

Superb Product

Excellent value and service. Better benefit than my last company and cheaper. Fixed for 3 years. Reviewed on: 25th September 2025

Clear information on what you are covered for.

Clear information on what you are covered for on the policy document and good value. Easy claims process. Reviewed on: 25th September 2025

Have been with Saga car insurance for many years.

Have been with Saga car insurance for many years having at times 9 vehicles insured with them, so I think that’s says it all as far as I am concerned. Sadly have reduced the amount of cars we own now so it’s only 4 but they are still insured with Saga. Reviewed on: 25th September 2025

Like dealing with old friends!

Re-assuring, dealing with Saga over the years - we trust them to provide a great service. We have house insurance with them too! Reviewed on: 25th September 2025

I like Saga, fair prices and so far so good .

I like Saga, fair prices and so far so good . Fortunately I haven't had to claim from them. Reviewed on: 25th September 2025

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