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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Competitive Car Insurance with SAGA.

Car insurance for both myself and my wife with SAGA. Excellent service and very competitive price for both. Reviewed on: 25th September 2025

No claims swap

When my wife died they gave me her no claims bonus on my her car in my name. Reviewed on: 25th September 2025

Easy to complete the web form.

Easy to complete the web form. Excellent pricing. Reviewed on: 25th September 2025

Loyalty!

As a long term customer with no claims I would expect the best renewal price. However year on year the costs go up and when I contact customer service I am able to agree a much better price. It would be so much better if you rewarded loyalty and gave the best price as you do for new customers or based on years with the company and claims experience Reviewed on: 25th September 2025

Best quote from a reliable company, after much searc...

Best quote from a reliable company, after much searching, especially for a very elderly motorist. Reviewed on: 25th September 2025

Always happy to help never had any problems been wit...

Always happy to help never had any problems been with them a few years now Reviewed on: 25th September 2025

5 star car insurance.

5 star car insurance. Not the cheapest. If you quality insurance this is the one Reviewed on: 25th September 2025

Easy to contact staff who are knowledgeable and clle...

Easy to contact staff who are knowledgeable and cllear in providing the required information. Reviewed on: 25th September 2025

Excellent service

I’ve found Saga customer service to be excellent and can actually understand what is being said. Not had to claim but renewal is always dealt with efficiently and the 3 years guarantee for renewal is assuring. Reviewed on: 25th September 2025

Saga car insurance came out on top

Selected Saga Car Insurance following comparing other quotes and its recommendations from Which. Reviewed on: 25th September 2025

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