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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Car Insurance

Efficient and reasonable price which has been fixed for 3 years. Phone calls answered promptly with knowledgeable and helpful staff. Reviewed on: 25th September 2025

Excellent service and a tremendous quote

Excellent service and a tremendous quote Reviewed on: 25th September 2025

I’ve been with Saga for my car insurance for two yea...

I’ve been with Saga for my car insurance for two years, and I couldn’t be happier. The service is reliable, claims are handled smoothly, and I always feel supported. I happily recommend Saga to anyone looking for trustworthy insurance! Reviewed on: 25th September 2025

You can phone and speak to a person to discuss your...

You can phone and speak to a person to discuss your needs Reviewed on: 25th September 2025

Definitely would recommend Saga Car insurance, the h...

Definitely would recommend Saga Car insurance, the help and advice, continuous support, from The Saga Team, is impeccable, second to none. Reviewed on: 25th September 2025

Perfect so far.

Perfect so far. Easy process and simple to follow. Reviewed on: 25th September 2025

Changed vehicle and premium went down!

Changed vehicle and premium went down!! Reviewed on: 25th September 2025

Staff were helpful and gave a very reasonable and co...

Staff were helpful and gave a very reasonable and competitive quote. Reviewed on: 25th September 2025

chipped Windscreen

Unfortunately I had a stone thrown up from the road and chipped my windscreen I informed Saga and they arranged for a repair to be carried out without any fuss or inconvenience to myself. Reviewed on: 25th September 2025

Easy to use website, fair price and good cover

Easy to use website, fair price and good cover Reviewed on: 25th September 2025

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