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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Excellent

All round excellence. From initial phone calls to advice on policy changes, excellent company staff. Reviewed on: 25th September 2025

Talk to a real person

How nice to be able to talk to a human being straight away. No A.I, no chat box. Please keep your customer service this way, unlike so many others that haven't. Reviewed on: 25th September 2025

Excellent value.

Excellent value. Easy to do over phone Reviewed on: 25th September 2025

Friendly & efficient.

Friendly & efficient. Value for money. Reviewed on: 25th September 2025

Been with saga a few years great value and great cus...

Been with saga a few years great value and great customer care Reviewed on: 25th September 2025

Simple to organise and excellent service

The web site is simple and easy to use (even for old folk not used to using computers). It's easy to request paper copies of documents, and they are dispatched quickly. Speaking to Customer Service staff is a pleasure, they are charming and very helpful. Reviewed on: 25th September 2025

Quote for car

Need a quote for my car got a very good one Reviewed on: 25th September 2025

Competitive prices, good options and variable excess.

Competitive prices, good options and variable excess. I got a slightly reduced price for my renewal, I am unclear if this was due to my ever increasing no claims years or to reflect the decreasing value in my car. Reviewed on: 25th September 2025

I have found them to be helpful when phoning them.

I have found them to be helpful when phoning them. The car insurance covers another driver to drive my car in an emergency to get home or my destination. Reviewed on: 25th September 2025

Friendly, knowledgeable staff who care about their c...

Friendly, knowledgeable staff who care about their customers Reviewed on: 25th September 2025

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