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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

no fuss easy to purchase good communication

no fuss easy to purchase good communication Reviewed on: 25th September 2025

Always efficient,patient and kind.

Always efficient on the phone and with clear diction (I am a hearing aid wearer) and measured speed. Kind patient and understanding. Reviewed on: 25th September 2025

Price locked for 3 years

Price locked for 3 years. Cheap price Reviewed on: 25th September 2025

good value

good value with the 3 year plan, easy acess to all information on line Reviewed on: 25th September 2025

generally good but CS can be a real issue

generally good but CS can be a real issue Reviewed on: 25th September 2025

Service above and beyond

I telephoned in response to my renewal invitation and the person I spoke with gave an excellent service. They were able to reduce the renewal fee and treated me as a valued customer. Reviewed on: 25th September 2025

Great price and customer service

Great price and customer service Reviewed on: 25th September 2025

Worry free

I've been with Saga for years and im currently on a 3 year fixed rate so I don't have to worry about my renewals going up. Reviewed on: 25th September 2025

lent customer service when I had to unfortunate...

Excellent customer service when I had to unfortunately make a claim Stress free from start to finish even delivered car back to the house. Reviewed on: 25th September 2025

Competitive pricing

I have found their pricing to be competitive, and this year my insurance was significantly lower than last year. Reviewed on: 25th September 2025

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