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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

rom saga dealt with no fault ac...

First class service from saga dealt with no fault accident quickly could not fault there professionalism. Reviewed on: 25th September 2025

up to now no claims BUT allways keeps me up to date...

up to now no claims BUT allways keeps me up to date with any changes that may occur..all the feed back from other insured has been posotive.. Reviewed on: 25th September 2025

Many Thanks

Very helpful agent, answered my questions, polite and well mannered. enquiry sorted. Many Thanks Reviewed on: 25th September 2025

ALL GOOD FOR MAINY YEARS.

ALL GOOD FOR MAINY YEARS. POLITE STAFF Reviewed on: 25th September 2025

Thankfully, I’ve never had to use it, however they g...

Thankfully, I’ve never had to use it, however they gave me a good deal, and they always keep me up-to-date. Just an excellent company given a good service. Reviewed on: 25th September 2025

Stayed with Saga for car insurance due to excellent...

Stayed with Saga for car insurance due to excellent cover and price and also communication. Fortunately have not had to make a claim or been claimed against so cannot comment on that side of the service. Have recently taken home insurance out with them and can only comment on the cover for a good price. Reviewed on: 25th September 2025

I have had Saga car insurance for many years.

I have had Saga car insurance for many years as I find it helpful to talk to a person to discuss needs and changes. The premiums have always been fair and arranging cover is simple. I also have Saga home insurance as the cost of cover is very good and the policy covers all my needs. I have no hesitation in recommending them. Reviewed on: 25th September 2025

Great policy

Great policy and price same for 3 years Reviewed on: 25th September 2025

Offered a great price insumy sports car and...excell

Offered a great price for insuring my sports car and not increased my premium for over 3 years. I tell everyone to sign up with Saga Reviewed on: 25th September 2025

Easy to make changes online

Easy to make changes online added extra drivers at very little cost Reviewed on: 25th September 2025

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