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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Three years.

We like that our insurance remains the same cost for three years. Reviewed on: 25th August 2025

Changing policy

They were very helpful as I now dow less mileage a year Reviewed on: 25th August 2025

Very helpful.

Very helpful.good value for money. good quality service Reviewed on: 25th August 2025

As good as it gets.

As a man of a certain age I thought I’d give saga a try and I’m so pleased I did. So much cheaper than the other companies for like for like cover. To top it off excellent customer service. Reviewed on: 25th August 2025

A car went in the back of my car and the service i g...

A car went in the back of my car and the service i got from saga was fantastic every thing was sorted in no time and the repairs were fabulous and quick Reviewed on: 24th August 2025

Cheap as chips , the advantages of turning 50 years...

Cheap as chips , the advantages of turning 50 years old Reviewed on: 24th August 2025

I had to make a claim after decades without needing...

I had to make a claim after decades without needing to do I was very unfamiliar with the procedure. I was reassured and the next steps were explained clearly and the insurer soon made contact. Reviewed on: 24th August 2025

Best over 50 insurance, I have mine and my wife’s ca...

Best over 50 insurance, I have mine and my wife’s car through them Reviewed on: 24th August 2025

Very competitive.

Easy to navigate forms and competitive pricing Reviewed on: 24th August 2025

Helpful staff

Enquiries are always dealt by experienced staff. I feel confident that I get the best cover for my needs. Reviewed on: 24th August 2025

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