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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Top Guys

staff are very good and experienced at dealing with our motor insurance and the saga website is very easy to use.always very competitive on price and good variety of cover levels Reviewed on: 28th September 2025

Always helpful and provided the cover I need at a ve...

Always helpful and provided the cover I need at a very competitive price. Great service from Saga Reviewed on: 28th September 2025

Straight forward easy transaction

Straight forward easy transaction Reviewed on: 28th September 2025

Fantastic helpful customer service

Fantastic helpful customer service Reviewed on: 28th September 2025

Efficient, fast great value

An efficient, fast, great value service Reviewed on: 28th September 2025

Always contactable at the end of the phone with pati...

Always contactable at the end of the phone with patience and understanding and matters sorted with confidence. I had an accident two years ago and they were angels while I was sitting in a damaged car traumatised and barely able to speak. It was like my best friend was on the other end of the phone. I felt protected and cared for which actually made me more emotional but the relief was immense. I will always use and recommend Sage insurance not just for their competitive prices but for the service that lays behind the scenes which cannot have a monetary value. I would 100 percent recommend Saga insurance Reviewed on: 28th September 2025

It’s good to be able to speak to a real person!

It’s good to be able to speak to a real person! Reviewed on: 28th September 2025

I changed my lease cars mid insured period and there...

I changed my lease cars mid insured period and there is never any charge for doing so Reviewed on: 28th September 2025

Competitive price, fixed for 3 years.

Competitive price, fixed for 3 years. Easy to communicate with if or when necessary. Reviewed on: 28th September 2025

Depends on who you speak with, some agents are more...

Depends on who you speak with, some agents are more helpful than others, also I would have expected Saga being UK based not South Africa. I was changing my car and was not too happy with the new price so used comparison sites which were a better price, got back to a different agent at Saga and were very helpful and nearly matching the cheaper price so stayed with Saga ( why could I not been offered the price when first called) Reviewed on: 28th September 2025

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