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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Good value insurance.

I am over 80 and my renewal with NFU had increased quite a bit. I reviewed the Web and found that Saga offered an excellent cover with a very competitive price. Very happy with the experience of selecting Saga for my car insurance. Reviewed on: 28th September 2025

Fair price, great customer service.

Fair price, great customer service. Reviewed on: 28th September 2025

Very good

Very good.. I have never had any trouble. Reviewed on: 27th September 2025

Easy to use online.

Easy to use online. Fairer policy pricing esp for existing customers Reviewed on: 27th September 2025

Telephone conversation with a human who understood m...

Telephone conversation with a human who understood my specific needs and patiently explained the process in a warm professional manner Reviewed on: 27th September 2025

Good support from experienced, helpful and polite st...

Good support from experienced, helpful and polite staff. Renewals process is stress free and timely. Reviewed on: 27th September 2025

Every customer is important.

Great personal customer service when I had to make changes to my policy. very competitive priced Reviewed on: 27th September 2025

Excellent customer service with the team.

Excellent customer service with the team going the extra mile. Best practice always in ensuring that everyone explains at each and every stage before carrying out any work. Reviewed on: 27th September 2025

Good value and service from Saga.

Saga have provided me with good value car insurance for several years now and don't significantly increase premiums year on year. Reviewed on: 27th September 2025

Saga gave me a 3 year fixed premium car insurance p...

Saga gave me a 3 year fixed premium car insurance policy at a very competitive rate for 2 cars in my household. No other insurance provider could beat this for me. Reviewed on: 27th September 2025

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