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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Competitive prices and easy to complete everything

Competitive prices and easy to complete everything Reviewed on: 27th September 2025

Saga Through and Through Customer

Been with Saga for many a year for car and house insurance. People I have spoken to are both professional and caring in their delivery of an excellent service Reviewed on: 27th September 2025

Good level of cover, competitive price

easy to follow, well explained. The cover offered was pretty much all I was after at a very competitive price. Reviewed on: 27th September 2025

Happy at the moment.

Happy at the moment. Will be looking for a good reduction next year. Reviewed on: 27th September 2025

Note on Saga car insurance

I have insured my car with Saga for several years, but I have not had occasion to make a claim during that time, so am not really in a position to evaluate the service. Previously I used to cycle to an insurance broker three miles away, which was more pleasant (speaking to a human being) but a bit of a nuisance. Reviewed on: 27th September 2025

Timely clear response to our claim.

Timely clear response to our claim. Car in immaculate condition when returned after repair. Cost of insurance very reasonable. Reviewed on: 27th September 2025

Renew policy easily

Always managed to renew my policy easily Reviewed on: 27th September 2025

Looking after existing customers.

Competitive with other companies, it's always good to look after existing customers who have been with you for years. Reviewed on: 27th September 2025

Good straight forward advice and service.

Good straight forward advice and service. Able to contact by e-mail. Reviewed on: 27th September 2025

Good experience, would use again

Good experience, would use again Reviewed on: 27th September 2025

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