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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Good value for money

I found Saga very helpful with reducing the cost of my car insurance from the original quote. It made a difference of almost £200 and they were very willing to help. Reviewed on: 28th September 2025

Insurers that care

Easy to deal with on the phone and in writing with friendly customer care staff and people that genuinely want to help you. Happy to walk you through options and patient and kind while doing it. The added bonus was a bit of humour to make something that can be a chore to do feel less so. Thank you for the great experience! Reviewed on: 28th September 2025

Good friendly customer service , easy too deal with

Good friendly customer service , easy too deal with Reviewed on: 28th September 2025

It just makes sense.

Excellent service and value for money. I particularly like the three year set price offer. Staff are always friendly and knowledgeable when contacted. Reviewed on: 28th September 2025

Car insurance

Whenever I call the staff are very friendly professional and knowledgeable about the service they offer. This is my third year now with no issues whatsoever. Keep up the good work Reviewed on: 28th September 2025

Saga services

product is good, service is good Reviewed on: 28th September 2025

Efficient service and value for money

Efficient service and value for money Reviewed on: 28th September 2025

Great insurance for all ages

Easy to use and great value across the board for auto insurance. Reviewed on: 28th September 2025

good cover and fair prices I compared them to other...

good cover and fair prices I compared them to other companies and they came out just as good and so I stayed with them as I think they are a reliable and trustworthy company. I have advised some of my friends to try them as well. Reviewed on: 28th September 2025

The best thing about SAGA is their people.

The best thing about SAGA is their people. Its so much easier to get your queries answered when you talk to a human being rather than a robot. Reviewed on: 28th September 2025

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