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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Polite experience knowledgeable people

Polite experience knowledgeable people Reviewed on: 23rd August 2025

Very helpful

Very helpful,explained everything good Reviewed on: 23rd August 2025

Unparalleled customer service

Quick to respond helpful and informative Reviewed on: 23rd August 2025

Like the three year fixed price.

Like the three year fixed price. Quote was very competitive and included all the aspects of cover I required. Easy to navigate on line and set up. Reviewed on: 23rd August 2025

Simple and straightforward.

Simple and straightforward. Reassuring procedure gave me confidence. Reviewed on: 23rd August 2025

SAGA turned out best value.

After trying many companies for my car insurance, SAGA came out on top. Not the cheapest, but the best value for money, especially on a three year deal. Reviewed on: 23rd August 2025

Saga gave me the best price for my needs and very ef...

Saga gave me the best price for my needs and very efficiently Reviewed on: 23rd August 2025

Great price for car insurance and excellent customer...

Great price for car insurance and excellent customer service. Reviewed on: 23rd August 2025

Correct information

They check with you before they quote a price that they have all your correct details Reviewed on: 22nd August 2025

I have found the staff very helpful, and tge renewa...

I have found the staff very helpful, and tge renewal was a good price Reviewed on: 22nd August 2025

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