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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best car insurance I have ever had.

Best car insurance I have ever had.Easy to contact and extremely helpful Reviewed on: 18th August 2025

Very quick and easy

Very quick and easy…..a painless experience Reviewed on: 18th August 2025

I like the 3 year premium fix giving peace of mind f...

I like the 3 year premium fix giving peace of mind for the future Reviewed on: 18th August 2025

Good value for money

Good value for money and easy to make changes on your policy. Reviewed on: 18th August 2025

Satisfied with the car insurance I have had from Sag...

Satisfied with the car insurance I have had from Saga over a number of years and also the efficient way I have been dealt with when renewing my policy. Reviewed on: 18th August 2025

good value insurance, easy to deal with

good value insurance, easy to de Reviewed on: 18th August 2025

Good cautious service with clear information

Good cautious service with clear information and helpful people to supply truethful help. in there explaining ways and finally the factor that I have three years at a static price but in my case it went down on the second year a nice bonus thank you Reviewed on: 18th August 2025

A satisfied customer

I hsve been Saga customer for over 20 years. I had my car and home insurance with it. They have been value fir money and good customer service. When ever I contact them I didn't have to wait long on the telephone. Reviewed on: 18th August 2025

Polite and helpful staff.

Polite and helpful staff. Explain everything clearly. Calls answered quickly. Competitive prices. Excellent customer service. Reviewed on: 18th August 2025

Excellent value Car Insurance

Have had my car insurance with Saga for e few good years now, Every year when renewal comes around I have difficulty finding comparable cover with other Insurers. The annual price I am given represents excellent value in my opinion. Reviewed on: 18th August 2025

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