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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11379 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11379)

Fixing Rate for 3 Years

Had my car insurance with Saga for a good few years now and do like the fact that you can fix the price for three years Reviewed on: 26th September 2025

Brilliant service very good price always very helpful

Brilliant service very good price always very helpful Reviewed on: 26th September 2025

Always fairly priced for complete cover.

Always receive renewal documents in good time, last year premium went down in price ! Reviewed on: 26th September 2025

Effecient & approachable with good notice at renewal...

Effecient & approachable with good notice at renewal time Reviewed on: 26th September 2025

People very helpful and knowledgeable also 3 years f...

People very helpful and knowledgeable also 3 years fixed Reviewed on: 26th September 2025

Excellent cover on my car insurance at a great price!

Excellent cover on my car insurance at a great price! Reviewed on: 26th September 2025

Disappointed customer 8 years

Disappointed after over 8 years as a loyal customer to find I was only 4 months into my current cover when I have changed for the same type car 3 years younger only to find the premium to change more than doubled. Leaving me having to decrease my annual mileage and increase my excess.. Having been so satisfied with saga for so many years I will reluctantly have to check my options next year. Such a shame as I have always felt comfortable with Saga insurance services insuring my home as well. Reviewed on: 26th September 2025

My Experience

Yes always because of very good features and easy access to my insurance policy and very easy and good response after incident I am very happy he solved my problem Reviewed on: 26th September 2025

Unbeatable customer service

I've always been more than happy with Saga for car insurance and been a customer for years. Unbeatable customer service. Reviewed on: 26th September 2025

Great price and so easy to set up new policy...

Great price and so easy to set up new policy online Reviewed on: 26th September 2025

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