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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very helpful guy.

Very helpful guy. All my questions and more information given to me .Confident it was a good choice and if I had any other questions I can be assured of help Reviewed on: 18th August 2025

I have been insuring my car through Saga for many ye...

I have been insuring my car through Saga for many years now and I have been extremely happy with the service I have received. I particularly like the 3 year quotation system, providing of course there are no changes etc. Reviewed on: 18th August 2025

A company that cares for its clients

A car drove into us earlier this year and Saga dealt with our claim extremely efficiently with minimum disruption to my wife of myself for which we were very grateful as I had just come out of hospital after having open heart surgery for a triple heart bypass. Reviewed on: 18th August 2025

Very easy understanding best value car insurance ver...

Very easy understanding best value car insurance very good customer service fast response I will be continually customer sagas thank you Reviewed on: 18th August 2025

Would not consider using any other provider

Both my wife and I have insured our Cars with Saga for many years now. Excellent cover and never have difficulty renewing. Always a competitive price. Thank you all. Reviewed on: 18th August 2025

Good company with reasonable priced product.

Good company with reasonable priced product. Customer service is excellent. Phone calls are answered quickly. Reviewed on: 18th August 2025

Easy to access and use online.

Easy to access and use online. Informative and helpful - if finding difficult to use online then phone number availability to speak to someone. Reviewed on: 18th August 2025

Dependable

Reliable. Affordable. Responsive. Reviewed on: 18th August 2025

Used it following a family member who was involved i...

Used it following a family member who was involved in an accident. The sevice was excellent. Good communication and gave helpful advice. Easy to contact on the phone. Easy to understand. They talked me though everything as I did the contact on behalf.of my family member and was able to relay this too them. Reviewed on: 18th August 2025

Got through first time and the operator was experien...

Got through first time and the operator was experienced and dealt with the call very professionally. Great price. Reviewed on: 18th August 2025

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