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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Insurance

Had Car Insurance with Saga for a good few years . Very competitive indeed . If I need help very easy to receive Reviewed on: 28th September 2025

Quick and efficiently handled by the telephone opera...

Quick and efficiently handled by the telephone operative I spoke to. As I had had a disagreement with the insurance provider I had for three years and a full no claims certificate to my credit I had been surprised and very unhappy at the ‘ hike ‘ in the renewal quote I recieved Reviewed on: 28th September 2025

Phoned to ask a question,

Phoned to ask a question, told the lady I could barely afford the insurance she lowered it for me, well pleased. Reviewed on: 28th September 2025

My quote of my car insurance was a lot cheaper

My quote of my car insurance was a lot cheaper Reviewed on: 28th September 2025

3 year fixed price

The cover is excellent and I like the piece of mind that a fixed price for 3 years brings, even better one year the price even went down! Reviewed on: 28th September 2025

Good customer service and pleasant staff.

Good customer service and pleasant staff. Easy to arrange insurance. Reviewed on: 28th September 2025

My car insurance

I found they officered me the best deal and been with saga now for many many year for car Insurance Reviewed on: 28th September 2025

Excellent company to insure with.

Needed to change my car insurance because my renewal premium was unacceptable. Saga quoted me a good price for the same, and in some instances improved cover. This year my renewal quote from them is great also. Reviewed on: 28th September 2025

Changing my policy to Saga

Changing my policy to Saga has been hassle free and saved me money. Reviewed on: 28th September 2025

When you call Saga you are guaranteed to be given pl...

When you call Saga you are guaranteed to be given plenty of help and advice . Reviewed on: 28th September 2025

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