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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7713 reviews)

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4.86

Based on 7,713 reviews, last reviewed 19th Sep 2025

110350% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy Efficient and professional experience, whether... Easy Efficient and professional experience, whether calling or on the app. Easy to locate details and what you need, when calling, the advisors are p... Read more Reviewed on: 19th September 2025

Latest lowest rating:

1

Not going to use Saga for car insurance again I have used Saga for car insurance in the past, left because of price rises well above others , decided to try again and was quoted more than double t... Read more Reviewed on: 19th September 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7713)

Great value for money

Great value for money, easy policy to take out and print and save your documents. All very good so far. Reviewed on: 23rd July 2025

Rung up last October to change my car on my policy.

Rung up last October to change my car on my policy as was struggling to do it online but the representative I spoke too was helpful as she even worked out for me to stop my old policy which had 2 months left and start a new one and it worked out even cheaper and the representative was helpful through every step of the process we had to go through that day. Reviewed on: 23rd July 2025

Very easy to get a quote.

Very easy to get a quote. Alwayspolite Reviewed on: 21st July 2025

New to Saga, but impressed

I’ve only been with Saga for 1 year, but it’s been the easiest to navigate, I made a claim for my windshield and it was all so easy, one call and the windscreen company was calling and attended the next day to my home and replaced my screen, no messing it was all done in just over 24 hours Reviewed on: 21st July 2025

the staff were amazing and really helpful and knowle...

the staff were amazing and really helpful and knowledgable Reviewed on: 21st July 2025

STAY CLEAR OF SAGA.

STAY CLEAR OF SAGA. 14 months spent trying to sort out a straight forward shunt where van ran into my parked car with 3 family members on board.TP agreed he was responsible. 2 months later received policy invite. I Hit parked third party and 183% increase in premium. Complained twice adding photos. Sent complaints off for investigation. WHY? Photos were conclusive. 2 weeks later need to insure my car with anybody but Saga. Contact Saga to check if accident details had been updated. No. Asked agent to update description. No. But then suggests I take out another policy with .Saga. Left it to him. Insured with LivVic. To be on safe side, told agent of claim and not surprisingly 50% increase. Investigations by Saga a waste of time with senior exec reporting claim was an error (that somehow got worse during investigation and Saga stood by premium. Basically I had insured with another and she couldn't care a. toss. Contacted Ombudsman. Turned out to be as bad as Saga and extremely bias in that they could see Saga had done no wrong. Asked about Saga agent who wanted to sell me a policy. Said it was just a mock up. Showed them emails. No comment. In meantime Ombudsman agreed with Saga that there was no reason for them to recompense me for additional premium that was solely down to Saga failing to remove the false description from my policy. Who is the biggest criminal? My report is unbelievable, but genuine. Thank you for reading. Reviewed on: 18th July 2025

I think the price is a winner for me.

I think the price is a winner for me. Reviewed on: 18th July 2025

Simply the best

Quick and easy to go from quote to policy. Nothing hidden, all information is clear and easy to understand. Reviewed on: 18th July 2025

Amazing saga

We they gave me the amazing price for my car insurance,I couldn't believe how good price they gave me ,thank you saga Reviewed on: 18th July 2025

Great people on the phone, really listened to me

Great people on the phone, really listened to me Reviewed on: 18th July 2025

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