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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Usually deal with Saga once a year for insurance ren...

Usually deal with Saga once a year for insurance renewal and always had a polite and professional response with any queries. On the last phone call I had to increase my annual milage due to job change and the policy change came back cheaper Reviewed on: 16th August 2025

Had to make my 1st insurance claim in 52 years of dr...

Had to make my 1st insurance claim in 52 years of driving. Saga took care of everything Reviewed on: 16th August 2025

Great personal service with a real person.

It is great being able to speak to someone on the telephone and not to have to use the computer all the time. The representative explained everything well and I felt completely in control of the situtation. Reviewed on: 16th August 2025

Saga car insurance

contact after claim satisfactory,straight forward answers Reviewed on: 16th August 2025

Easy access for renewal and advice .

Easy access for renewal and advice . Car insurance updated and saved money from last year with a better deal . the call handler was polite and very helpful and understanding . Great customer care . Reviewed on: 16th August 2025

always had very good expert feedback that's why I am...

always had very good expert feedback that's why I am a long term customer. Reviewed on: 16th August 2025

had saga car insurance before / went back to saga .

had saga car insurance before / went back to saga ... the best all rounder Reviewed on: 16th August 2025

Professional, friendly and good value.

Professional, friendly and good value. Reviewed on: 16th August 2025

Customer services are really helpful

Had to contact customer services when we changed car mid way through policy and getting everything updated was really easy. Reviewed on: 16th August 2025

Love that policy price held for 3 years.

Love that policy price held for 3 years. No problem reaching an actual person on the phone. Reviewed on: 16th August 2025

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