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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great price and I really liked fixing the premium fo...

Great price and I really liked fixing the premium for three years. Easy to deal with. Reviewed on: 15th August 2025

Each time I have rang

Each time I have rang them the call was answered very quickly, and this year my insurance actually went down! Reviewed on: 15th August 2025

Helpful efficient

Staff most efficient and helpful, and though not cheapest for the top level we have they are competitive Reviewed on: 15th August 2025

Exceptional Service

I was unfortunately involved in a no fault car accident in 2024, the claim was dealt with efficiently, a courtesy car was arranged immediately and my car insurance for the ollowing year remained at its previous level. I could nit gave added for better service. Reviewed on: 15th August 2025

No Fuss, no bother and am kept in touch by e-mail at...

No Fuss, no bother and am kept in touch by e-mail at all times. When i have needed to talk in person over the phone have always been meet by an understanding and pleasant person. Keep it up, well done. Reviewed on: 15th August 2025

Easy to set up.

Easy to set up. Good price. Great value for money Reviewed on: 15th August 2025

Very Good

Never had any probkemsc with them Reviewed on: 15th August 2025

Easy to renew my car insurance never had a problem e...

Easy to renew my car insurance never had a problem excellent company Reviewed on: 15th August 2025

What’s not to like, seriously?

From the start it was clear that Saga wanted to treat me as human being rather than just another number. It was the same at renewal time, and the price was the keenest despite using online comparison tools. More companies would do well to adopt the Saga attitude with their customers. Reviewed on: 15th August 2025

Good value for money to date.

Good value for money to date. Next February will be important as that is when my 3 year contract ends Reviewed on: 15th August 2025

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