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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good traditional company that cares.

Great phone personal, always willing to help and listen to every query you have. Excellent service, easy to talk to and speak to a real person Reviewed on: 15th August 2025

Ideal insurance at an excellent price

I’ve been insuring my car with Saga for quite a few years. I feel I am getting a great deal on a 3 year plan. I’ll be sticking with them as long as I can drive. Whenever I’ve needed help your staff are always polite and helpful Reviewed on: 15th August 2025

First class service and value for money.

First class service and value for money with my car insurance. Reviewed on: 15th August 2025

Clear paperwork Good product.

Clear paperwork Good product. Easy access to documents and real british phone service Reviewed on: 15th August 2025

Saga car insurance- incredible value

Very good cover at a very reasonable price, have recommended to all my friends. Reviewed on: 15th August 2025

Long term happy customer.

I’ve insured my car through Saga for about 8-years now. Renewal quotes are always competitive and the fixed price for three years has relieved the cost of living pressures and allows for easy budgeting. Reviewed on: 15th August 2025

Transferring to Saga car Insurance has been good.

Since transferring to Saga car Insurance, I have been very pleased with both the service and the relative cost. At the time, another well known provider of car insurance for the more elderly suddenly wanted to increase my insurance costs very significantly, and for no good reason. Reviewed on: 15th August 2025

Good car insureance at a reasonable price and good c...

Good car insureance at a reasonable price and good customer service Reviewed on: 15th August 2025

Excellent customer service.

Excellent customer service. Very competive insurance quote for a full comprehensive cover. With the knowledge that any issues will be dealt with efficiently and friendly manner. Reviewed on: 15th August 2025

Car Insurance

We have had good car insurance from Saga for the last few years. Reviewed on: 15th August 2025

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