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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Experienced staff .

Experienced staff .Explained everything well and got the best deal for me.Documents were posted out to me and arrived on time Reviewed on: 15th August 2025

Consistently good value and great service.

Consistently good value and great service. The only company where it hasn't been necessary to shop around at renewal time. Reviewed on: 15th August 2025

So easy to use.

So easy to use. Great prices. Good service and support. Reviewed on: 15th August 2025

Helpful and friendly staff

Helpful and friendly staff, who are happy to explain any queries Reviewed on: 15th August 2025

Easy process.

Easy process. Good value for money. Renewal quote very good so didn't feel the need to shop around. Feel that Saga value their customers and don't take them for granted . Reviewed on: 15th August 2025

Changing car insurance

Had to change insurance to new car process handled efficiently and completed in excellent time to allow me to take delivery Reviewed on: 15th August 2025

Saga respond to queries in timely manner.

Saga answer their phones in timely manner. Listen to queries and call back as necessary. I have used 3 yr fixed price option for 3 years now and watched friends chasing new deals annually to combat rising prices while I sit back and tick ‘renew’. Reviewed on: 15th August 2025

Good traditional company that cares.

Great phone personal, always willing to help and listen to every query you have. Excellent service, easy to talk to and speak to a real person Reviewed on: 15th August 2025

Ideal insurance at an excellent price

I’ve been insuring my car with Saga for quite a few years. I feel I am getting a great deal on a 3 year plan. I’ll be sticking with them as long as I can drive. Whenever I’ve needed help your staff are always polite and helpful Reviewed on: 15th August 2025

First class service and value for money.

First class service and value for money with my car insurance. Reviewed on: 15th August 2025

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