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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,380 reviews, last reviewed 24th Sep 2026

170000% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SATISFIED We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Fixed three year deal is very good - when you have a...

Fixed three year deal is very good - when you have an accident they do their best to make the process as smooth as possible Reviewed on: 26th September 2025

Excellent service from Saga and their staff

Saga Service staff are always helpful, polite and knowledgeable. Whenever I have had a query or have required advice or information your staff have always been helpful and efficient in resolving any issue or providing information. Reviewed on: 26th September 2025

I chose Saga because of the Defaqto rating, price an...

I chose Saga because of the Defaqto rating, price and quality. It couldn’t have been easier Reviewed on: 26th September 2025

Refreshingly Excellent!

Excellent Customer Service Advisor on the phone. Clear communication skills - good skills. Top class reassurance etc. Reviewed on: 26th September 2025

Always incredibly helpful and reassuring.

Always incredibly helpful and reassuring. Reviewed on: 26th September 2025

Saga’s fixed-for-3-years policy works very well.

Saga’s fixed-for-3-years policy works very well. Reviewed on: 26th September 2025

SAGA has a traditional approach to customer service.

SAGA has a traditional approach to customer service. They make you feel valued and confident that you're with the right insurer. Besides being extremely efficient, this customer-centric approach is very welcome. Reviewed on: 26th September 2025

Very disappointed with saga after my car insurance w...

Very disappointed with saga after my car insurance went up by £600, due to a false claim against me after a none damage incident Reviewed on: 26th September 2025

Got the best price and it was very easy to...

Got the best price and it was very easy to do Reviewed on: 26th September 2025

Good 3 year deal.

Good 3 year deal. Want another one soon. Reviewed on: 26th September 2025

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